Decoding Social Health Data

The world of health care is rapidly evolving. R&D no longer happens only in the lab. The benefits and side effects of drugs and therapies are discussed even outside the doctor’s clinic. Active patient communities online provide an opportunity for pharmaceutical and health care companies to access and understand direct patient concerns.

While social media data has become increasingly important for life sciences and health care companies, the data is intrinsically unstructured and unwieldy. Analyzing it requires intelligent text processing at scale.



MedSocial is an exclusive healthcare social intelligence platform that uses advanced text processing at scale to decipher and analyze millions of online messages from across multiple sites and geographical locations. It breaks down unstructured data and extracts relevant topics, events, attributes, sentiments, stories, and trends of a drug or device and provides competitive analysis and deep insights.

Social Analytics

Our unique features like drug/device feedback and effectiveness, reasons for switches, discussion trends, etc. help ensure that your spend on R&D is backed up with the right data.

Consumer Behavioural Insights

There’s no better way than collecting feedback directly from consumers. Our distinctive and highly customizable dashboard helps you understand how consumers view your brand vis-à-vis competitors.

Competitive Intelligence

Our unique discussion and topic trend analyses help in identifying new opportunities and threats thereby designing and executing an effective Competitive Intelligence strategy for your business.

GTM implementation

With well-structured and insightful data at our fingertips, our analyst and consulting teams help you Go To Market with the right strategy and deliver the apt message to your target audience.

What Makes Us Stand Out


Machine Plus Human Intelligence

A perfect blend of artificial intelligence and healthcare subject matter expertise to bring out highly accurate and most relevant insights


Topic Deep Dive

Discover topics of interest, similar opinions, and emotions. Understand the reason and drivers behind various sentiments through in-depth analysis


Most Relevant Data Sources

An exhaustive list of the most relevant data sources for health care and pharma. It saves time, cuts out irrelevant information and delivers what matters most


Customizations and Ad hoc Analysis

Customized and pre-packaged dashboards to address complex and specific monitoring needs, including ad hoc analysis on other topics of interest


Multiple Languages and Regions

Processes messages, blogs, articles, etc. in 80 languages including Spanish, French, German, Russian, Japanese, Dutch, Chinese, Arabic, Italian etc


Audio Scripts

Converts audio from webcasts, podcasts, video and audio snippets to text and analyses them automatically to decode the message



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Phone:  +1 (408) 872-1078
2635 North 1st Street, Suite 200 San Jose, CA 95134, USA
JMD Megapolis, No. 617 & 618 Sector-48, Sohna Road Gurgaon, HR 122018, India
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